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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14169
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15686 customer reviews
4.8

Customer Reviews

Showing 1-50 of 15,687 items.
Fast delivery. Good product.

These lenses, though a little on the expensive side, are great and quite good value for money. They work properly without any blurring and are easy to put in and take out (just be careful, of course - and watch your nails (and fingers)).

By from Caernarfon on 04.11.2024 16:02

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EXCELLENT SERVICE & PROMPT DELIVERY

Excellent service, as always and received the next day…and I didn’t order until 3pm.love your prices, I have been using your company for a number of years and always had good service and prompt delivery.Have also promoted your lens to some friends, at your wonderful prices.Many thanks

By from Kent UK on 04.11.2024 00:51

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Customer service

The lady that helped me sort my order out was lovely an so so helpful would like to say thanks to her

By from Lancashire on 27.10.2024 22:52

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Excellent and speedy service

Easy to negotiate the website so you can find what you need.
Like that I can just re order and the lenses usually arrive within 24hours which is amazing.

By from Scotland on 21.10.2024 20:45

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Great service

Service and deliver spot on.

By from Norfolk UK on 20.10.2024 09:11

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Excellent customer services and products

Have used this company for a few years and never had a problem. Happy customer 😊

By from Hertfordshire on 15.10.2024 16:01

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Excellent as usual

Although my memory is not what is was, I'm pretty sure I have been a customer of contactlenses.co.uk for over two years after trying trial quantities from various companies from the high street to wholly online. I'm not usually good at praise but I have had a wonderful experience from the ease of choosing what lenses are required, placing an order and subsequent repeated orders, easy payment choices and of course receiving my order within a couple of days. So simple and great lenses.

By from Telford, UK. on 10.10.2024 23:53

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Reliable

Always reliable, great contacts delivered speedily and in good condition.

By from Cambridge on 04.10.2024 17:19

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Better than vision direct

Due to terrible customer service and 3 click online email ordering issues, I jumped ship from vision direct to contactlenses.co.uk.excellent online ordering without hiccups.

By from Birmingham UK on 28.09.2024 04:46

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Great product and amazing service

Impeccable service and every product on the website is top quality .

By from London, uk on 26.09.2024 20:35

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Great Service!

As always a great speedy service & contact lenses at very competitive prices!

By from Lancashire on 23.09.2024 14:57

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Customer Service

Excellent customer service, great support and very helpful.

By from Isle of Wight. on 16.09.2024 15:04

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Monthly Contact Lenses

I have been using contact Lenses UK for more then 10 years, easy to order online and you are always kept fully informed to the availability of the item you order. Speedy delivery service too.

By from Basingstoke, Hampshire on 16.09.2024 11:27

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Fantastic value for money

Fantastic value and quick delivery.

By from Unknown location on 15.09.2024 06:47

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PERFECT

Always excellent service - never had any problems. Thoroughly recommended

By from Orkney on 12.09.2024 15:48

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Great Service

I have been ordering lenses from you for a number of years. Such a prompt service, this time I ordered on a Friday and received on Saturday. I also decided to order some everyday glasses, what fabulous value, I will most certainly order another pair.

By from Leicester, UK on 10.09.2024 16:23

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Excellent as always

Always has my prescription in stock. Delivery is so quick and the price is cheap, can’t believe I was getting my contacts from Specsavers for so many years!

By from London, UK on 10.09.2024 15:01

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Top Service

i had run out of lenses so paid for next day deliver, turned up before expected

By from York, UK on 10.09.2024 14:55

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Good service - wrong choice of lenses.

As it says above. Have tried Crystal lenses and they are awful. a) to insert and b) for comfort.

By from Derby on 02.09.2024 09:53

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Reliable service

The website warned that the lenses I wanted were expected back in stock and soon they were and they arrived in a reasonable timeframe. Correct ones.

By from Oxfordshire UK on 31.08.2024 15:15

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Fast and accurate

I always leave re-ordering to the last minute. Luckily for me, contactlenses.co.uk have my back. I can order on Friday and lenses will be with me on Monday. And that’s via Royal Mail, not an expensive courier. What’s more re-ordering only takes seconds.

By from Stroud on 29.08.2024 16:17

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Eye Care Products

Good range of products. Simple to order. Prompt delivery.

By from Scotland on 25.08.2024 19:17

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Stock issues

Didn't have my preferred product in stick in my prescription. Again. Thus is the 3rd time.

By from Swansea, Wales on 25.08.2024 16:24

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amazing

I’ve been ordering my contact lenses from this site for years.. never had a problem. Delivery is quick and efficient.. will continue to buy my lenses from here.

By from Uk on 25.08.2024 11:05

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Always wonderful service

I’ve always rated the prompt delivery this company provides. They were so helpful when I recently incorrectly ordered the wrong strength lenses. They dispatched a replacement right away after I used the online chat function. Thankyou so much, great service !

By from Isle of Wight, uk on 23.08.2024 21:20

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Fast and accurate delivery as always

Thank you for your continued excellent service.
I have been a customer for several years and have
never encountered a problem.

By from UK on 21.08.2024 14:59

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Reliable

You are very reliable

By from Surrey uk on 19.08.2024 14:48

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Contact lenses

Brilliant firm to purchase from and great communication, next day delivery was fantastic! Value wise is very good with a wide range of lenses to choose from. Highly recommend Contactlenses .co.uk A++. Thank you

By from Birmingham on 18.08.2024 13:01

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Consistent excellence

Very short turn around time from order to delivery.

By from NA on 11.08.2024 10:24

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I love contactlenses.co.uk

Always super efficient and easy to order.

By from UK on 08.08.2024 15:00

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Excellent

Excellent service ordered lenses one and received them next day

By from Livingston on 07.08.2024 15:19

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Used for years and wouldn't go any where else

I have used this site for over 10 years and have never had a need to complain. The prices are good, the communication is great and you always know what stage your order is at and they always have delivered on time.

By from Southampton on 06.08.2024 09:34

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Good value

Prompt service and quality lenses at a reasonable price

By from Dartford on 02.08.2024 06:45

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Coloured lenses

I’m very pleased with my colour enhancing lenses. Very natural looking, I’ll order more in the future.

By from Southampton on 30.07.2024 16:34

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Ease

Easy to use, great product, great staff

By from Gateshead on 29.07.2024 06:23

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Excellent service

Very quick delivery. It was a standard delivery but my order arrived the following day! The lenses are great. I've never had any other ones as these are so good.

By from Wigan on 27.07.2024 14:50

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Fantastic

Swift delivery, was notified of my delivery and arrived accordingly. Was actually looking for Monthly crystal contactlenses but none was available but the dailys would just do fine. Thank you. Arrived just in time for a family wedding.

By from Oldham, UK on 26.07.2024 08:54

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Very good service

Always reliable and product arrives when advised

By from Unknown location on 23.07.2024 17:43

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Good customer service with prompt delivery

I have no negative comments to say about this company

By from Northern Ireland on 21.07.2024 18:42

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Great service

Easy to reorder, and clear communication of any price changes/ availability of products/ delivery times

By from UK on 16.07.2024 15:44

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Speedy and reliable

Always order my lenses off this company - great website (ie easy to use), speedy and reliable delivery service - what's not to like!

By from Manchester, UK on 16.07.2024 14:59

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Excellent all round

I have always been completely satisfied by your service - the consistently high quality products, quick response and delivery time, and the excellent communication. Thank you

By from Aberdeen, UK on 15.07.2024 09:56

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Brilliant customer service, and products

Everything.

By from Cheshire UK on 14.07.2024 17:35

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Amazing service

As always amazing, quick service. Highly recommended

By from Huddersfield on 14.07.2024 10:50

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Great service

Been a returning customer for a good few years now. Always received great service. Never had a problem and always delivered within days. Will always use you thank you

By from Tarleton Nr Preston on 13.07.2024 17:13

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Best company to deal with

Always easy to traverse the website and order or reorder your lenses, excellent communication along the order process and great delivery service too!

By from UK on 13.07.2024 15:23

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Disposable contact lenses

Always a great service

By from Gorleston on sea, Uk on 13.07.2024 15:09

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Service and delivery

Great options on contact lenses always delivered on time. But being a loyal customer for over 10 years I think some sort of discount should be available for loyal customers.
Kind regards
Suril

By from London on 12.07.2024 15:18

Company replied:

You can now join our loyalty program to earn points that can be used for money off orders.

,

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Fast.

Fast.

By from Unknown location on 11.07.2024 15:22

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Good price, fast delivery

Like the title says the price was unbeatable for me and it was a fast service

By from Scotland on 06.07.2024 01:26

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.